Post by account_disabled on Jan 23, 2024 8:46:20 GMT
A large proportion of companies are monologuing with their online communication because they don't ask and listen to what their customers think about them. They focus on campaigns to capture as many new customers as possible, while losing existing customers. Marketing isn't sales – it's relationships. Marketing success is not about making the first sale. Not even the second one. But earning their trust so that they choose you again and again, and bring their friends to your store - even when your competitors lower your prices. Only in this way will a company achieve sustainable development, with satisfied and loyal employees and growing clientele.
In our country, only a few large companies have integrated this technique (NPS) to improve Job Function Email Database their service, customer experience and marketing strategy. But why aren't other businesses doing it too? It's that simple now thanks to technology.Tip 2 What we need most is to hear the truth. For people and companies to communicate the truth to us, not empty promises. How much do you really trust your product? How much value do you really add to the customer with the service you are selling? Really, how true are the promises we make? Marketing is not just "perception". This belief is wrong. Marketing must communicate values and truth. Only in this way will we gain trust and build long-term relationships with customers.
How do we really help customers find solutions and achieve more through what we offer? This is the first question we should ask in marketing. "Marketing isn’t just about making promises, it’s about keeping promises." - Mark Schaefer, the author of 'Marketing Rebellion: The Most Human Company Wins' ---- Tip 3 Tell the story of how your customers achieve more through your service/product. Because in marketing, the customer must be at the center. The hero. Not the business. Business is the guide (tool) that enables the "transformation" for a better state of it. Tip 4 "Look, we don't get clients from marketing. They come to us in other ways. Therefore, marketing for us is not important" - A CEO of a large company told me some time ago, with a slight smile.Albania would be a different, better and more beautiful country if we had a fair system, where the person with the most knowledge and skills would win, the company that offers the best service would succeed , and to choose that manager who motivates and empowers the staff to achieve their best.
In our country, only a few large companies have integrated this technique (NPS) to improve Job Function Email Database their service, customer experience and marketing strategy. But why aren't other businesses doing it too? It's that simple now thanks to technology.Tip 2 What we need most is to hear the truth. For people and companies to communicate the truth to us, not empty promises. How much do you really trust your product? How much value do you really add to the customer with the service you are selling? Really, how true are the promises we make? Marketing is not just "perception". This belief is wrong. Marketing must communicate values and truth. Only in this way will we gain trust and build long-term relationships with customers.
How do we really help customers find solutions and achieve more through what we offer? This is the first question we should ask in marketing. "Marketing isn’t just about making promises, it’s about keeping promises." - Mark Schaefer, the author of 'Marketing Rebellion: The Most Human Company Wins' ---- Tip 3 Tell the story of how your customers achieve more through your service/product. Because in marketing, the customer must be at the center. The hero. Not the business. Business is the guide (tool) that enables the "transformation" for a better state of it. Tip 4 "Look, we don't get clients from marketing. They come to us in other ways. Therefore, marketing for us is not important" - A CEO of a large company told me some time ago, with a slight smile.Albania would be a different, better and more beautiful country if we had a fair system, where the person with the most knowledge and skills would win, the company that offers the best service would succeed , and to choose that manager who motivates and empowers the staff to achieve their best.